Customer Care

D’s Delights values and appreciates everyone who takes the time to visit our store and to place an order. We want you to have a pleasant experience with us, finding jewelry pieces that capture your style and bring you joy.

Please familiarize yourself with our policies and our recommendations for caring for your pieces.

 

NOTE:

Items made with semiprecious gemstones and/or African recycled glass beads will possibly have slight variations from the pictures shown on the website. This is unavoidable due to the nature of the materials being used and the process of making handmade jewelry. This actually adds to the items, as each has its own unique story!

Also, the potential for dye transfer from dyed beads is common. This does not mean that anything is wrong with the piece(s). 

 

ALLERGY DISCLAIMER
Although rare, some people are allergic to the metals and finishes commonly used in making jewelry. It is the responsibility of the consumer to be aware of any allergies they may have to various metals.metal alloys and/or or the oxidation applied to metals (liver of sulfur) prior to making a purchase. Because there is no way for us to know the medical history of our customers, D's Delights will not be held liable for any allergic reactions that may occur as a result of wearing our jewelry.


CHOKING HAZARD
Most designs contain small component parts, which may present a choking hazard if ingested. As a result, jewelry from D's Delights should always be kept out of the reach of young children or other individuals likely to ingest the jewelry or its component parts. Jewelry should never be worn in the shower, pool or bed, and it should never be placed in the mouth due to risk of choking. 

NICKEL AND LEAD
Nickel and Lead compliance is stated as represented by our suppliers and has not been independently verified by D's Delights or Purposeful Holdings LLC. Unless indicated as suitable for children, products are not intended for use by children aged 12 and under.

 

Shipping & Processing

You will be charged, in full, at the time your order is placed.

Orders are processed in and shipped from Brooklyn, NY.

Most orders ship within 2 business days.

Custom orders will take longer to be processed. You will be notified of the expected processing time.

All domestic orders ship via USPS Priority Mail. Tracking information will be sent via email.

Free shipping is offered on all U.S. orders over $75.

 

Returns & Exchanges

All sales are final. Items will not be accepted for return or exchange, unless there was an error on our part or the order was received damaged. If an item is received damaged, please send photos showing the damage to DsDelightsBKLYN@gmail.com and we will contact you with a solution.

We are not able to accept cancellations of orders once they are placed.

We are not able to accept changes to your order once your payment has been submitted.

 

Caring for Your Pieces

Follow these simple steps to keep your pieces looking their best :

  • Do not overstretch the elastic in your beaded bracelets.
  • Use a microfiber cloth to clean your piece(s).
  • Store each piece separately. You can use the included velvet pouch.
  • Apply beauty products before wearing your pieces to minimize the risk of damage to the finish.
  • Remove your piece(s) before swimming, bathing, doing household chores or using abrasive cleaners.
  • Make sure your pieces are completely dry before storing.

 

Returns & Exchanges

All sales are final. Items will not be accepted for return or exchange, unless there was an error on our part or the order was received damaged. If an item is received damaged, please send photos showing the damage to DsDelightsBKLYN@gmail.com and we will contact you with a solution. We are not able to accept cancellations of orders once they are placed. We are not able to accept changes to your order once your payment has been submitted.

 

Sizing Info

Our women’s bracelets feature a standard 7.5 inch centerline. Our men’s bracelets feature a standard 8 inch centerline. If you require smaller or larger sizing, please email us BEFORE placing an order.

 

Privacy Policy

We will not sell or rent your information to anyone. Any information collected on this site will be used to process your order(s); to provide you with information about your order(s); to respond to your inquiries; and to inform you of specials, new products and/or services, and updates to this privacy policy.